Contact Us
Help us serve you better!
If you are inquiring about a product in our Marketplace, please refer to the product's SKU number as noted on the product page.
If you are inquiring about an order that you placed, please refer to your order notification number which you can find on the confirmation email that you would've received when you placed your order.
By telephone:
Our customer service department is available Monday through Friday from 9am - 5pm EST.
Toll Free: 1-888-604-STEP (7837)
Direct: +1 (514) 903-0700
By email:
You can reach us by email 24/7 by filling out the form below.
By mail:
Four Green Steps
5415 Pare Road
Suite 202
Town of Mont-Royal,
Quebec, Canada
H4P 1P7
By fax:
+1 (514) 903-0701
