Help us serve you better!

If you are inquiring about a product in our Marketplace, please refer to the product's SKU number as noted on the product page.

If you are inquiring about an order that you placed, please refer to your order notification number which you can find on the confirmation email that you would've received when you placed your order.

If you are interested in submitting a guest blog to publish in our Community section, please read our rules and guidelines before writing your content.

By telephone:

Our customer service department is available Monday through Friday from 9am - 5pm EST.

Toll Free: 1-888-604-STEP or 1-888-604-7837
Direct: +1 (514) 903-0700

By mail:

Four Green Steps
1259 St. Marc
City of Montreal, Quebec, Canada
H3H 2E8

By fax:

+1 (514) 903-0701