Top 10 reasons why you should sell your products in our Marketplace:

1. The only time you pay us is when you make a sale - there are no joining, listing or termination fees to worry about

2. We absorb all the transaction costs for payments so you don't have to

3. We handle all the customer service for you so you can focus on growing your business

4. Our dedicated team offers continuous extensive technical support to help you set up and manage your merchant account

5. If we have all the required product specifications, we will upload your products (free of charge!) on numerous shopping search engines, such as Google, Bing and The Find which will help you increase your exposure on the web

6. The commissions we make from your sales go towards funding free green education around the world for kids using our School Program

7. Our ongoing SEO campaign with a leader in the industry promises to make us the number one destination for customers shopping for eco-friendly products by the end of 2012

8. Hollywood’s rising stars, Booboo and Fivel Stewart, are our newest spokespeople who have helped expand our reach on social media networks such as Facebook, Twitter and YouTube, to over 250,000 followers

9. If you send us samples to try out, our bloggers will test them and post their reviews in our Community section where your brand will be exposed to thousands of our daily readers

10. You will join a larger community of like-minded businesses that have the same passion for sustainable practices and protecting the earth

For more information about our drop-ship program, please contact us.

 

What is your commission?

Four Green Steps takes 15% of the total order price (including shipping costs).

How do I get paid?

We pay you through PayPal and we absorb the transaction processing fees.

When do I get paid?

If you are based in North America, we remit payment to you 14 calendar days after you provide us with a valid tracking number for your order. If you are based outside of North America, the time period is extended to 30 days.

 

For more information about our drop-ship program, please contact us.

How should I charge customers for shipping?

We can set up your shipping rates in several different ways, depending on your needs. The most common ways that vendors charge for standard delivery are:

For vendors based in the United States, we also offer the option of using a live UPS calculator which charges customers real-time shipping rates. The calculator takes into account the product's weight and the distance it will have to travel to get from you to the customer.

Can I offer faster delivery methods?

You can also offer expedited shipping rates, e.g. overnight, second-day, or three-day shipping. Simply let us know what to charge for each delivery option and we will set that up for you.

Can I ship only to a country of my choice?

Yes, you can choose to only ship to the United States, or only to Canada, or to both. You can also offer international shipping for overseas customers if you want to - just tell us what rates to charge for the different regions and we will set it up for you.

Do I have to ship with UPS?

Please note that you are not obligated to use any specific carrier, but please ship with a tracking number. We cannot process payment to you without a viable tracking number. Even if you choose to use the UPS calculator to estimate your shipping charges, you can choose to ship with any carrier of your choice.

What if I can't ship an order?

You are expected to ship any order that comes in within 3 business days of the date the order was placed. If the item the customer purchased is on backorder, please inform our orders department about the delay immediately and we will contact the customer on your behalf.

 

For more information about our drop-ship program, please contact us.

 

Refund management

We will manage and process any refunds or charge backs to your account. Your return policy takes precedence over the Four Green Steps return policy. If you do not specify your return policy when setting up your account, then the Four Green Steps policy will be enforced.

Four Green Steps allows customers to return their purchases for any reason within 14 days of receipt for an exchange or a refund of the purchase price (excluding shipping and handling costs). If the return is being made due to a mistake in their order, the customer will be refunded for the original shipping, and you will also be asked to cover the cost of the customer’s return shipping.

If your return policy is different from ours, please contact us with all the details of your policy so that we can add them to our Return Policy page for customers to view.

 

For more information about our drop-ship program, please contact us.

 

How our drop-ship program works:

 

1. Register and activate your account

2. Sign in and upload your product listings

3. Customer buys your product

4. Ship directly to customer and get paid

 

1. When registering, you all need to provide is your company name, address, details on how we should charge customers for sales taxes and shipping costs, and finally, your return policy. It's that simple! Your account will be set up for you and activated within 1-2 business days.

2. You can upload your listings yourself, or if you provide our team with all the necessary information, we can upload your products for you, free of charge.

3. When a customer buys your product and payment is secured by us, you will be alerted about the order via email. The email will contain the buyer's name, address, and the details about the item(s) they purchased.

4. As soon as you ship the order to the customer, log into your merchant account and enter the tracking number in the order details page. You will be paid 14 calendar days after you enter a viable tracking number for your order.

 

For more information about our drop-ship program, please contact us.